Privacy policy

Effective Date:
Last Updated:

At DuoGreen, accessible from [www.duogreen.in], we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you place an order, register an account, or contact us, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping and Billing Address
  • Payment Information (processed securely via third-party gateways)

b. Automatically Collected Information

When you visit our site, we may automatically collect:

  • IP Address
  • Browser type and version
  • Pages visited
  • Time spent on pages
  • Device information
  • Cookies and usage data

2. How We Use Your Information

We use your data to:

  • Process and fulfill orders
  • Provide customer support
  • Send updates and promotional communications
  • Improve our website and services
  • Detect and prevent fraudulent transactions
  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

  • Service providers (e.g., payment gateways, delivery partners)
  • Marketing tools (for emails and offers)
  • Legal authorities if required by law

All third parties are required to use your data responsibly and only for the purpose of delivering DuoGreen services.

4. Data Security

We implement security measures including SSL encryption, firewalls, and secure payment gateways to protect your data. However, no online transmission is 100% secure.

5. Your Data Rights (Under Indian Law)

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion (unless legally required to retain)
  • Opt-out of marketing emails anytime

For any requests, contact us at privacy@duogreen.in.

6. Cookies

We use cookies to:

  • Enhance website functionality
  • Remember login preferences
  • Track analytics

You can modify your browser settings to disable cookies, but this may affect site functionality.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices. Please review their policies separately.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated date. We encourage users to review it periodically.

10. Contact Us

If you have questions about this Privacy Policy, please contact:

DUOGREEN ECOCARE OPC PRIVATE LIMITED
Email: info@duogreen.co
Phone: +91- 9620216668
Address: H.No: 2-3-647/A/258, Prem Nagar, Police Line, Amberpet, Hyderabad, Telangana, 500013